This certification was specially designed for restaurants and similar establishments, covering all spaces intended for the service of food, snacks, drinks or gastronomic experiences in general. Regardless of the size, location, or business concept, this certification aims to raise the quality level of the establishment and ensure that it meets the essential requirements of accessibility, safety, and good service practices.

The main objective is to grant the establishment the Type A Certification, an official seal that recognizes that the space is prepared to receive people with reduced mobility, functional limitations, special needs or temporary mobility difficulties. This certification is especially relevant in a context where inclusion and accessibility are factors that are increasingly valued by consumers, directly influencing the reputation and attractiveness of the business.

Type A certification looks at several key criteria, including:

• Exterior and interior accesses, ensuring that the client can enter and move freely, without physical obstacles.
• Layout and organization of the space, ensuring corridors, tables and service areas that allow fluid and safe circulation.
• Adequate furniture, with tables and chairs that facilitate the use of people in wheelchairs or with motor limitations.
• Accessible sanitary facilities, properly equipped and designed for autonomous use.
• Clear and visible signage, contributing to intuitive and efficient navigation.
• Inclusive service, with practices and protocols that guarantee a welcoming, respectful experience adapted to the needs of each client.

By obtaining Type A Certification, the establishment demonstrates a real commitment to inclusion, which goes beyond compliance with legal requirements. This certification reinforces the image of the restaurant as a responsible, modern space that is attentive to the diversity of its customers. In addition, it expands the ability to attract new audiences, from people with reduced mobility to families, the elderly, pregnant women or anyone who benefits from a more accessible and safe environment.

From a strategic point of view, treating accessibility as an investment and not as an obstacle generates tangible benefits: increased customer satisfaction, improved overall experience, loyalty, growth in visitor flow and improved brand in the market.

Thus, this certification not only validates the accessibility conditions of the establishment, but also contributes to the creation of a more inclusive, welcoming environment in line with the best international practices in the restaurant sector.